Privacy Policy

Last updated November 12, 2026

Silhette is an iPhone app made by Ilmalabs, LLC, a company based in the United States (“we” or “us”). This policy explains what information we collect, why we collect it, who we share it with, and the choices you have. It takes effect on November 12, 2026.

What we collect

Information you give us

• Account details. If you sign in with Apple or Google, we get your name and email address from them. If you choose “Hide My Email” with Apple, we get a private relay address instead. If you sign in with your phone number, we get your phone number.
• Photos you add. Photos of yourself, of people who agreed, or of your products.
• Videos and links you use. The templates you pick, and the TikTok, Instagram Reels, or YouTube Shorts links you paste. When you paste a link, we get that video so we can make your version.
• Text you type. For example, a topic for a Short, or a change you describe in plain words.
• Purchases. A record of the credit packs you buy. Apple handles the payment, so we never see your card details.

Information created as you use Silhette

• What we make for you. Videos, images, and audio. This includes the AI-made reference sheet for each person or product you save, with several views and expressions.
• Push token. If you allow notifications, this code lets us send them to your iPhone.
• Credits and usage counts. For example, your credit balance and how many things you’ve made.
• Analytics events. Simple events like “started a video” or “video ready,” sent through Firebase Analytics. They don’t include your photos, names, links, or anything you type. Firebase Analytics also estimates your general area, like your country or city, from your IP address.
• Crash reports. If the app crashes, Crashlytics sends us a report about what went wrong, with details like your iPhone model and iOS version.
• Server logs. Our servers record your IP address and basic details about each request.
• Anti-abuse markers. To give the free credits only once per person, we keep hashed versions of your account ID, device ID, phone number, and verified email address. A hash is a scrambled code. It lets us recognize a match, but it doesn’t show the original details.

How we use it

We use your information to:

• sign you in and keep your account working;
• make what you ask for: videos with you or your products in them, product videos, Shorts, voice changes, and reference sheets;
• save your people, products, and videos in your account;
• check that your photos can be used, and give them simple names (like “Front photo”);
• tell you when a video is ready, if you allow notifications;
• run credits: show what things cost, use credits, return them when a video fails, and handle purchases;
• prevent abuse, like claiming the free credits more than once, and enforce our Terms of Use;
• find and fix crashes and other problems, and see which features people use;
• answer you when you contact us; and
• follow the law.

Who we share it with

We share information with the companies that help us run Silhette, and only as needed for the jobs listed here.

• Google Firebase: sign-in (Firebase Authentication), push notifications (Firebase Cloud Messaging), usage events (Firebase Analytics), and crash reports (Crashlytics).
• Railway: runs our servers, in the USA.
• Cloudflare R2: stores the photos you add and the files we make for you.
• fal.ai: runs the AI models that make your results. Your photos, videos, and audio are sent to fal.ai to do this. Depending on the feature, the models include OpenAI image models, ElevenLabs voices, Demucs (which separates voices from other sounds), and video models such as Kling.
• Anthropic: its AI, Claude, looks at your photos to name them and check that they can be used. It also writes the scripts for Shorts.
• Apple: Sign in with Apple and in-app purchases.

Each of these companies has its own privacy policy.

We may also share information if the law requires it, to protect the safety and rights of our users, the public, or Silhette, or as part of a merger or sale of our business. If our business is sold, this policy will still apply to your information.

We don’t sell your personal information, and we don’t share it with advertisers.

Your videos are private

Videos you make are private to your account. Silhette doesn’t post anything publicly. If you share a video yourself, the place where you share it decides who can see it.

No ads, no tracking

Silhette has no ads. We don’t track you across other companies’ apps or websites, and we don’t use your iPhone’s advertising ID. That’s why the app never asks for permission to track you.

Notifications

If you turn on notifications, we use your push token to tell you when a video is ready. You can turn them off at any time in iPhone Settings → Notifications → Silhette.

How long we keep it

We keep your information until you delete it or delete your account, with a few exceptions:

• Server logs, which include IP addresses, are kept for about 30 days.
• Purchase records are kept as long as the law requires.
• Hashed anti-abuse markers stay after you delete your account, so the free credits are given only once per person.

Deleting your account

In the app, open Account and tap Delete my account. This removes your account’s videos, saved people and products, and photos. It can’t be undone.

Some records stay, as explained above: the hashed markers, the purchase records the law requires us to keep, and server logs until they expire.

Deleting the app from your iPhone doesn’t delete your account. If you can’t use the app, email us at support@silhette.com and we’ll help.

Children

Silhette is not for children under 13. We don’t knowingly collect information from children under 13. If you think a child under 13 has given us information, email support@silhette.com and we’ll delete it.

Keeping your information safe

We use trusted service providers and take reasonable steps to protect your information. But no system is perfectly secure, so we can’t promise your information will always be safe.

Where your information is handled

We’re based in the USA, and our servers are in the USA. If you use Silhette from another country, your information will be sent to the USA. Some of our service providers may also handle it in other countries.

Your rights

You can ask us to see, correct, or delete the personal information we have about you. Just email support@silhette.com. We may ask you to confirm it’s really you first. You can also delete your account yourself in the app at any time.

California and EEA residents. If you live in California or the European Economic Area (EEA), local laws may give you extra rights, such as getting a copy of your information or objecting to some uses of it. You can use any of these rights by emailing us at support@silhette.com. We won’t treat you differently for using them. If you’re in the EEA, you can also complain to your local data protection authority.

Changes to this policy

We may update this policy from time to time. When we do, we’ll change the “Last updated” date at the top. If we make important changes, we’ll let you know, for example in the app.

Contact us

Questions about your privacy? Email support@silhette.com.

Ilmalabs, LLC · USA